FAQs – Glyder Apparel
Of course you can! You can change items or cancel an order up until it is shipped out. If you need to make any changes please contact support@glyderapparel.com immediately. Once it has left our warehouse, we cannot edit or cancel the order. If your order has shipped, please see our returns section and contact support for a Return Authorization number.
No, we unfortunately do not accept PayPal but we do accept most credit cards such as Visa, Mastercard, Discover, and American Express.
We offer FedEx Flat Rate, FedEx Ground, FedEx Express (3-Day Shipping), FedEx 2-Day Air, FedEx Standard Overnight (Delivery, End of Next Business Day), FedEx Priority Overnight (Delivery by 10:30am, Next Business Day) FedEx First Overnight (Delivery by 8am, Next Business Day).
Absolutely! And thank you for your service to our country. A Customer Care Specialist will gladly assist you in placing your order. You can also email your order to support@glyderapparel.com
Yes! As soon as your order ships from our warehouse, a tracking number will be generated and sent to the email address on your account. Using this number, you can track your order on www.FedEx.com.
We do not require a signature on our packages. FedEx will deliver the package at the address provided. Some residences/businesses are located in an area where FedEx will not drop off packages. We recommend speaking to your local FedEx driver to arrange proper delivery.
Shipping costs are based on the method of shipment, your location, and the weight of the packages.
Glyder accepts Visa, Mastercard, Discover, American Express.
Please reference our return section and contact support@glyderapparel.com so a customer service representative can issue a Return Authorization number.
While we strive for accuracy, mistakes sometimes happen. Please accept our sincerest apologies and contact support@glyderapparel.com for immediate assistance. In the case of a damaged item, we may ask for your assistance in emailing us a photo of the item.
Glyder Returns
1401 Village Way, Suite B
Santa Ana, CA 92705
Typically, refunds take 3-5 business days to post to your account after we process the refund. Some banks, however, may take longer to process the transaction. Please check your credit/debit card statement.
Our goal is to always offer the lowest price. At this time, we do not offer military discounts.
Yes! You can login to your account on our website and search under order history to view previous orders, as well as the status of an order.
To update your account information, please contact a Customer Service Representative or log in to your account on our website.